// For operators

You run an operation.

You don't resell payments.

Couriers, vans, branches, field technicians — spread across markets, each carrying a device that has to work. One contract for the services, one integration, and hands on the ground where you operate.

Talk to the team → See the platform →

// 01 · The shape of it

The same problem in every market you enter.

Not a technology problem. A procurement problem that repeats itself every time you cross a border.

A different supplier in every country

Payments from one company, the register from another, fiscalisation from a third. Three contracts, three integrations, three support numbers — and that is one market.

Devices you cannot see

A terminal fails in a van on a Friday evening. You find out when the takings stop arriving, not when it happens.

Reconciliation that never quite matches

Transactions in one system, payouts in another, fiscal receipts in a third. Somebody spends every Monday making them agree.

Every new market restarts the procurement

The same tender, the same legal review, the same integration — repeated per country, from zero.

// 02 · Commercially

One contract for the services. Acquiring stays local.

We are honest about where the line runs, because it is the first thing your legal team will ask.

Services under one agreement

Onboarding, register software, fiscalisation, fleet, portal and support desk sit on a single contract with Veslo, valid in every market you operate in.

Acquiring is contracted per country

Card acquiring is a licensed, local business. You sign it in each market with an acquirer we integrate — we handle the connection, you keep the commercial relationship.

Veslo is not a financial institution. We do not hold the acquiring licence and we do not want to — we work with the strongest acquirers in each market and you choose which one you sign with. Everything else runs on one agreement with us.

// 03 · What you get

Eight things, one supplier.

Each of these is a separate procurement exercise if you buy it piece by piece. Here it arrives assembled.

ACQ

Card acquiring

Contracted per market with an acquirer you pick. We arrange and integrate it.

POS

Register software

Runs on a handheld in a van or a tablet at a counter. Offline-first.

APP

Field mobile app

What your couriers and technicians carry. Live figures, jobs, receipts.

FISC

Fiscalisation

Per country, built and maintained by us. You do not track legislation.

FLEET

Device management

Every terminal in the field, its firmware, its state, its owner.

CRM

Portal and reporting

Locations, people, devices and money in one record you can export.

DESK

Support desk

One ticket queue that knows which device, which market, which person.

SVC

On-site service

Swap on location, in the markets where we operate.

admin.veslo.io/pipeline/insights

Pipeline insights across the portfolio — funnel, forecast and agent performance

// 04 · Devices in the field

A courier's terminal, reporting its own health.

Veslo Pulse runs on every device. It streams telemetry back, so a failure is something you see rather than something you are told about.

Veslo Pulse on a terminal — component health

Pairing, activation, replacement

A device is paired to a person or a vehicle, activated remotely and replaced without a depot visit.

Firmware you can account for

Which version is on which device, in which market — and updates pushed over the air when the law or the product changes.

Telemetry, not phone calls

Connectivity, fiscal service and component health reported continuously. You see a degraded device before the driver does.

// 05 · Hands on the ground

Software is easy to ship.
People are not.

Service is delivered in the markets where Veslo is present, through a combination of our own technicians and vetted local suppliers.

Own technicians and local suppliers

In each market we combine our own people with vetted local partners. You get one contact either way — the split is our problem, not yours.

Swap, not repair on the street

A failed device is exchanged for a working one. Diagnostics happen afterwards, not while a courier waits.

One ticket, one owner

The support desk knows which device, which location and which market. No triage between three vendors.

Only where we are present

We say plainly which markets are covered today, and what a new market takes. No promises we cannot keep on a Friday night.

// A worked example

A delivery operator entering three markets.

A company that reconciles and settles for delivery platforms. It employs the couriers, owns the vans, pays the riders — and is opening in three countries where Veslo already runs. Here is the sequence.

One framework contract

Services signed once. Acquiring added per market with the acquirer they choose.

Devices shipped and activated

Terminals arrive configured. Pulse activates them; nobody visits a depot.

Couriers on the app

The same register software and the same receipts in every country. Fiscalisation differs; the integration does not.

Something breaks

The device reports it, the desk opens a ticket, a technician swaps it on location.

app.veslo.io/merchants · transactions

Transactions across a portfolio with the fiscal receipt for one of them

One supplier for the stack. Local where the law demands it.

Fiscalisation and acquiring are country business. Everything above them is not.

Next step

Tell us which markets you are entering and what your field operation looks like — we will map what is already live there and what has to be arranged locally. Become a partner →

← Solutions Platform · what it is made of →

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Cash register, terminals and the merchant app live on veslo.io.

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